Providing advice where and when it is most needed.
What do we do?
The CAB is in the right place at the right time to offer advice and help with problems families of sick and disabled children commonly face. Such problems often include a drop in income when parents cannot work due to caring duties and debts that were sustainable then becoming unmanageable and unsuitable housing conditions.
This innovative project works very closely with existing services at the hospital in particular social services, support workers and the hospital’s Patient Advice Liaison Service (PALS) who act as gateway referring partners identifying families who are in greatest need.
Who can we see?
Families of sick or disabled children undergoing treatment at GOSH.
How can we help?
- We can help to maximise your income by checking that you are claiming all the benefits you are entitled to.
- Offer advice on returning to work and the effects it may have one your benefits.
- Deal with housing problems such as rent arrears and unsuitable housing conditions.
- Represent you at Social Security tribunals.
- Apply to charities on your behalf.
- Debt management with the option of making a referral to an in house specialist CAB debt team.
How can you contact us?
Access to this service is by referral by PALS, social services and support workers based at GOSH.
Our project at Great Ormond Street Hospital (GOSH) started in June 2008 with partnership funding for the first 3 years from the Santander Trust. Since this funding ended the hospital charity has agreed to provide increased funding for 2 full time advisers who are assisted by a team of trained volunteers.