Our Aims & Principles
31 July 2026 - Hundreds of thousands on heat networks could be at risk of losing home over hidden heating debts, warns Citizens Advice21 July 2026 - Citizens Advice responds to VAT being cut from household electricity bills20 July 2026 - Citizens Advice responds to the Prime Minister's first speech9 July 2026 - Citizens Advice responds to the interim report of the Timms Review of Personal Independence Payment (PIP)7 July 2026 - Home repair problems hit one in four homeowners
- Free, independent and impartial
- Promoting self-help and independence
- Collaborative and coordinated with our partners
- Encouraging early intervention and preventative work
- Giving timely, accurate quality advice and information
- We value diversity, promote equality and challenge discrimination
- Working to improve the policies and practices that affect people’s lives
What people are saying
