Our Aims & Principles
9 July 2026 - Citizens Advice responds to the interim report of the Timms Review of Personal Independence Payment (PIP)7 July 2026 - Home repair problems hit one in four homeowners6 July 2026 - Energy networks to reap up to £7bn windfall from inflation loophole, warns Citizens Advice24 June 2026 - Customer service standards among energy suppliers are improving, says Citizens Advice8 June 2026 - Around 3 million Brits hit with package holiday misery in the past year, says Citizens Advice
- Free, independent and impartial
- Promoting self-help and independence
- Collaborative and coordinated with our partners
- Encouraging early intervention and preventative work
- Giving timely, accurate quality advice and information
- We value diversity, promote equality and challenge discrimination
- Working to improve the policies and practices that affect people’s lives
What people are saying
