Our Aims & Principles
29 May 2026 - Citizens Advice responds to Royal Mail's end of year figures showing it missed its delivery targets28 May 2026 - Citizens Advice responds to the Milburn interim report27 May 2026 - Citizens Advice responds to Ofgem's price cap announcement22 May 2026 - Citizens Advice responds to the Business and Trade Committee’s report on the regulation of postal services21 May 2026 - Citizens Advice responds to new cost of living measures announced by Chancellor Rachel Reeves
- Free, independent and impartial
- Promoting self-help and independence
- Collaborative and coordinated with our partners
- Encouraging early intervention and preventative work
- Giving timely, accurate quality advice and information
- We value diversity, promote equality and challenge discrimination
- Working to improve the policies and practices that affect people’s lives
What people are saying
