Adviceline 0300 330 1157 Monday to Friday 10am to 4pm

Need help with Universal Credit?

Please Note

During the coronavirus restrictions, we are continuing to support Camden residents. However to protect our clients and our team, we have temporarily closed the sessions listed on this page. Please telephone the numbers shown for help. If we do not answer, please leave your number and we will call you back.

Help to Claim Project

We can support you to make your claim. We will start by checking Universal Credit is the right benefit for you. If it is we will help you make a claim and support you until you receive your first correct payment.


Freephone 0800 144 8 444 (Monday to Friday 8am – 6pm)


Visit the Universal Credit pages on our website and go to ‘Talk to an Adviser’ in the bottom right hand corner

Visit Us

Kentish Town Job Centre, 178 Kentish Town Road, NW5 2AG

  • Tuesday and Thursday 9.30am – 1pm

Kentish Town Library, 262-266 Kentish Town Road, NW5 2AA

  • Friday 1.30pm – 3.30pm

West Hampstead Library, Dennington Park Road, NW6 1AU

  • 1st and 3rd Wednesday each month 11am – 2pm

Highgate Library, Chester Road, N19 5DH

  • 2nd and 4th Wednesday each month 10am – 1pm

Need Help after you have claimed?

Camden Universal Credit Support Project

We can support you to maintain your Universal Credit claim and any problems with your benefit including payments being stopped, sanctions, challenging decisions and appeals.

Visit Us

Swiss Cottage Library on Mondays 10am to 1pm
Chalk Farm Foodbank on Thursdays 10.30am to 12.30pm


07765 293116 (Monday – Friday 10am to 4pm)
Leave a message with your number and we’ll call you back

  • Read about our Campaigns work on Universal Credit and other issues

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