Adviceline 0800 028 3146 Monday to Friday 10am to 4pm

Advice Manager

Hours: 35 hours per week (Full-time)
Location: Hybrid working – including CA Camden sites and Great Ormond
Street Hospital

Starting Salary: £33,480 – £34,866 per annum, depending on experience
Contract Type: Permanent
Start Date: April 2023. An earlier start is possible to allow for a handover.


About Citizens Advice Camden

We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives. 

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

About the Role

The GOSH Advice Manager is part of the Citizens Advice Camden senior management team contributing to strategic decision-making across the whole organisation. You will also have responsibility for three innovative projects: the GOSH family advice service, the GOSH Staff Support service and the advice service for students at Birkbeck, University of London.

You will line manage and supervise the paid staff and any volunteers delivering these services, currently five paid adviser roles, as well as liaising with the funders of the projects and partners and being alert to new funding opportunities.

There is also an element of direct advice delivery for the GOSH family service to ensure you maintain your professional practice however this is planned so that you can also carry out your management function effectively.

Appointment to the role is subject to being granted GOSH honorary staff status and a satisfactory enhanced DBS including barred list.


To apply complete our application form and online application process at Advice Manager.

Closing deadline for applications is: 9.00am on Tuesday, 31 January 2023

CVs are not accepted. 

Interview date: to be confirmed

Interviews will be held on Zoom.


The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

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