4 December 2025 - Citizens Advice responds Ofgem's latest announcement on energy network charges1 December 2025 - Citizens Advice reveals how to save struggling households £950 a year through reformed bill support26 November 2025 - Citizens Advice responds to the Autumn Budget21 November 2025 - Citizens Advice responds to latest Ofgem price cap announcement19 November 2025 - Parcel problems reach record as 15 million people are let down on the doorstep
Why Volunteer?
Do you want to make a real difference to the lives of the people of Northumberland?
Volunteer Now
For more information view office opening times near you, or discover volunteering roles available.
Job Vacancies
See if we have any vacancies and whether there is a job role to suit you at one of our offices.
Why We Volunteer
Cathy’s Story
I’m a retired solicitor so I enjoy being able to use the skills and knowledge I gained during my career. I’ve also learned new skills, I’d never have thought I would be doing benefits checks for people. I enjoy helping people and am passionate about working in a service that provides quality advice for free.
Shaun’s Story
I started volunteering in 2016, after my sister suggested I looked into volunteering. When I first started I didn’t really know what to expect. Everyone has been friendly and supportive. I enjoy the fact that no two days are the same and that I have been given the opportunity to develop my role within Citizens Advice.
Stacey’s Story
My previous career in Social Work gave me the skills and experience to help people who use this valuable service. In exchange I am regaining my confidence after a lengthy career break.