Our Aims & Principles
21 January 2026 - Citizens Advice responds to The Warm Homes Plan20 January 2026 - Citizens Advice responds to the Water Sector Reform White Paper 202615 January 2026 - Citizens Advice issues stark warning as 2,670 people seek debt help every day in first week of the year18 December 2025 - Citizens Advice issues warning over counterfeit Christmas gifts - how to get your money back explained18 December 2025 - Citizens Advice responds to the Employment Rights Bill becoming law
- Free, independent and impartial
- Promoting self-help and independence
- Collaborative and coordinated with our partners
- Encouraging early intervention and preventative work
- Giving timely, accurate quality advice and information
- We value diversity, promote equality and challenge discrimination
- Working to improve the policies and practices that affect people’s lives
What people are saying
