29 May 2026 - Citizens Advice responds to Royal Mail's end of year figures showing it missed its delivery targets28 May 2026 - Citizens Advice responds to the Milburn interim report27 May 2026 - Citizens Advice responds to Ofgem's price cap announcement22 May 2026 - Citizens Advice responds to the Business and Trade Committee’s report on the regulation of postal services21 May 2026 - Citizens Advice responds to new cost of living measures announced by Chancellor Rachel Reeves
Why Volunteer?
Do you want to make a real difference to the lives of the people of Northumberland?
Volunteer Now
For more information view office opening times near you, or discover volunteering roles available.
Job Vacancies
See if we have any vacancies and whether there is a job role to suit you at one of our offices.
Why We Volunteer
Cathy’s Story
I’m a retired solicitor so I enjoy being able to use the skills and knowledge I gained during my career. I’ve also learned new skills, I’d never have thought I would be doing benefits checks for people. I enjoy helping people and am passionate about working in a service that provides quality advice for free.
Shaun’s Story
I started volunteering in 2016, after my sister suggested I looked into volunteering. When I first started I didn’t really know what to expect. Everyone has been friendly and supportive. I enjoy the fact that no two days are the same and that I have been given the opportunity to develop my role within Citizens Advice.
Stacey’s Story
My previous career in Social Work gave me the skills and experience to help people who use this valuable service. In exchange I am regaining my confidence after a lengthy career break.